وظائف بنك HSBC مطلوب موظفين حديثي التخرج

HSBC IS HIRING Customer Service Executive
Job Description
Customer Service Executive - Contact Centre - HSBC Electronic Data Service Delivery : 00009UIH

Description

Some Careers grow faster than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

About HSBC Electronic Data Service Delivery:
HSBC Electronic Data Service Delivery (Egypt) S.A.E is a subsidiary of HSBC Group and is located in the Smart Village. The company was established in January 2010 and operations commenced from the Service Centre in March 2010. Currently we have a team of 1000+ strong staff that operates from a state-of-the-art office of over 6000 square meters, spread across 3 floors.

The working environment is characterized as fun, energetic & dynamic were employees are encouraged to develop, prosper and to achieve their full potential. At HSBC Electronic Data Service Delivery we take pride in offering a multitude of different roles; from simple to complex, candidates will find a job and start a career in the banking/financial sector.

We are currently seeking an ambitious individual to join this team in the role of Customer Service Executive , In this role, you will:


To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements.
Responsible for relationship building and resolving customer queries and problems in a professional manner.
Take ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.

Qualifications

0-2 Years of Experience.
University Graduate in any discipline is a must.
Excellent command of written and spoken English.
Ability to understand and interpret numeric data.
Good conversational skills to hold the attention of the customer on the telephone.
Good Computer Knowledge
Ability to write business letters and reports.
Flexibility to work shifts 24/7. To Apply