HR Specialist

YOUR ROLE

• Act as the point of contact for all employees related to personnel administration topics
   
• Responsible for completing all assigned tickets within the guidelines and SLAs (Hiring, Domestic Transfers, Promotions, Salary Increase, Award Payments, Exits, HR Letters, Contract Renewal and End of Probation) while ensuring completeness of the work flow documents and manuals
   
• Handle incoming calls and tickets according to the knowledge acquired during the newcomer, on-job training or through knowledge sharing with other colleagues
   
• Execute internal checks and the regular QKPIs checks
   
• Address all non-standard requests to the Team Lead to ensure that any process/operational gaps are identified

YOUR SKILLS

• Bachelor's degree in Business Administration, preferably in HR
• At least 1 year of relevant work experience
• Fluent English and French speaker
• Proficient user of MS Office applications